Responsible Gaming
at 2bdt

2bdt takes the protection of minors extremely seriously. We apply a strict minimum-age policy of 18 years across all products and services on the platform — including casino games, sports betting, live dealer games, slots, poker, and Teen Patti. No exceptions are made under any circumstances.

During registration, all users must confirm that they are 18 or older. We reserve the right to request government-issued identity documents — such as a National ID card or passport — to verify a player's age before allowing withdrawals or continued gameplay. Any account found to have been created by a person under the legal age will be closed immediately, and all funds held within the account will be handled in accordance with our Terms & Conditions.

Protecting minors from gambling exposure: If you share a device with a family member who is under 18, we strongly recommend using a parental-control software application to restrict access to gambling websites. You should also ensure that your 2bdt account password is kept private and that you log out of your account after every session when using a shared device.

For the vast majority of players, gambling is a form of entertainment — a way to enjoy a cricket match more intensely, experience the thrill of live casino games, or test strategy at the poker table. However, for a small number of individuals, gambling can develop into a pattern of behaviour that causes harm to themselves and the people around them.

Problem gambling is characterised by a persistent, compulsive urge to gamble despite negative consequences. It is not a reflection of weak character or moral failure — it is a recognised behavioural condition that can affect anyone, regardless of background, age, or income level. Awareness and early intervention are the most effective tools for addressing it.

Warning signs that gambling may be becoming a problem include:

• Spending more money on gambling than you can comfortably afford to lose
• Gambling to recover money previously lost ("chasing losses")
• Feeling anxious, irritable, or restless when you are unable to gamble
• Neglecting work, family, studies, or personal responsibilities because of gambling
• Borrowing money or selling possessions to fund gambling activity
• Hiding your gambling habits from friends or family members
• Spending progressively more time gambling to experience the same level of excitement
• Gambling as a way to escape stress, depression, loneliness, or anxiety
• Making repeated unsuccessful attempts to cut back or stop gambling
• Continuing to gamble even after significant financial or personal losses

If you recognise any of these signs in yourself or in someone you know, we encourage you to take immediate action using the tools and resources described on this page. 2bdt is here to help — not just as a gaming platform, but as a responsible operator that puts player welfare first.

Honest self-reflection is one of the most powerful first steps toward responsible gambling. The following checklist is adapted from widely used problem-gambling screening tools. Read each question carefully and consider whether it applies to your gambling behaviour over the past twelve months.

2bdt provides every registered player with a comprehensive suite of responsible gaming tools accessible directly from their account settings. These tools are designed to help you maintain control over your gambling activity at all times. No tool requires verification by our support team — you can activate any of them instantly from within your account.

To access any of these tools, log in to your 2bdt account and navigate to Account Settings > Responsible Gaming. If you experience any difficulty activating a tool, contact our support team immediately at [email protected] and we will assist you without delay. All responsible gaming requests are treated with the highest priority by our team.

Self-exclusion is one of the most important tools available to players who feel that gambling is causing — or has the potential to cause — significant harm to their wellbeing or finances. By requesting self-exclusion, you instruct 2bdt to prevent you from accessing your account for a defined period of time, giving you the space you need to regain control.

How Self-Exclusion Works at 2bdt

• Self-exclusion can be requested for periods of 30 days, 90 days, 6 months, 12 months, or permanently.
• Once activated, the exclusion takes effect within 24 hours. Your account will be locked and you will not be able to log in, deposit, or place bets for the full duration of the exclusion period.
• Any pending bets placed before the exclusion is applied will be settled normally; winnings will be credited to your account balance.
• Any remaining account balance will be returned to your nominated payment method (bKash, Nagad, Rocket, or bank account) upon request.
• During the exclusion period, 2bdt will remove you from all marketing and promotional communications immediately.
• Self-exclusion cannot be reversed or shortened at your request during the chosen period. This is intentional — it is designed to be a firm commitment to yourself.
• At the end of a time-limited exclusion period, you will be required to actively re-register your access. Your account will not automatically re-open.
• Permanent self-exclusion results in a full and final account closure. This cannot be undone.

2bdt staff are trained to process self-exclusion requests with empathy and without judgment. We understand that reaching out takes courage, and we are here to support you every step of the way. No questions will be asked about your reasons for requesting exclusion — your privacy is fully respected throughout the process.

Setting financial limits is one of the most effective strategies for keeping gambling within a manageable and enjoyable budget. 2bdt's limit-setting tools give you granular control over how much money enters your account and how much you risk on any given bet or session.

6.1 Deposit Limits

You can set a maximum deposit amount at the daily, weekly, or monthly level. For example, you might set a weekly deposit limit of ৳5,000 to ensure that you never fund your account beyond what your leisure budget allows. Once the limit is reached, all further deposit attempts will be declined until the period resets.

Important rules governing deposit limits at 2bdt:

• Decreasing a limit takes effect immediately — the new, lower limit is applied the moment you save it.
• Increasing a limit is subject to a mandatory 24-hour waiting period before the new, higher limit becomes active. This cooling-off period is designed to prevent impulsive decisions made in the heat of the moment.
• Deposit limits cannot be circumvented by opening a second account. 2bdt's systems are designed to detect and prevent this.

6.2 Loss Limits

Loss limits cap the total amount you can lose within a specific time window. This is separate from deposit limits — it tracks actual net losses (bets placed minus winnings returned) rather than funds deposited. Once your loss limit for the period is reached, betting is paused until the period resets, regardless of your account balance.

6.3 Wager Limits

Individual wager limits allow you to cap the maximum stake on a single bet or game round. This is particularly useful for high-volatility games such as slots or crash games, where large single bets can rapidly deplete a bankroll.

If you believe that gambling is becoming a problem for you or for someone close to you, professional help is available. 2bdt encourages all players who are concerned about their gambling behaviour to reach out to qualified counselling and support organisations. Seeking help is a sign of strength, not weakness.

Tips for Keeping Gambling Healthy

• Set a firm entertainment budget for gambling and treat it as a non-recoverable expense — just like money spent on a cinema ticket or a meal out.
• Never chase losses. Accepting a loss and stopping for the day is always the right decision.
• Take regular breaks during your gaming session. Step away from the screen, stretch, and give yourself time to think clearly before continuing.
• Do not gamble when you are under the influence of alcohol or other substances that impair your judgment.
• Do not gamble when you are feeling emotionally vulnerable — stressed, depressed, anxious, or grieving. Emotional states can lead to poor decision-making and impulsive betting.
• Keep a record of your wins and losses so you have an accurate, objective picture of your gambling activity over time.
• Balance gambling with other leisure activities. If gambling is your only source of excitement or social interaction, that may be a warning sign worth addressing.
• Talk openly with a trusted friend or family member about your gambling habits. Transparency reduces the risk of problematic behaviour going unnoticed.

Professional Help and Counselling

While 2bdt is based in Bangladesh and our primary audience is Bangladeshi players, we recognise that formal gambling addiction support infrastructure in Bangladesh is still developing. If you or someone you know needs professional support, the following types of resources may be of help:

• National Mental Health Helpline (Bangladesh): The Government of Bangladesh operates a mental health helpline. Contact Kaan Pete Roi (a psychological support initiative) or your nearest government hospital for referrals to behavioural health specialists.
• General Practitioners and Psychiatrists: Your local doctor or a psychiatrist at a Dhaka, Chittagong, or Sylhet hospital can provide a confidential assessment and referral to an appropriate counselling programme.
• Gamblers Anonymous (GA): An international peer-support fellowship for people with gambling problems. While physical meetings in Bangladesh may be limited, GA's online resources and virtual meetings are accessible globally.
• Online Counselling Platforms: Several internationally recognised online therapy platforms (such as BetterHelp and similar services) offer access to licensed counsellors who specialise in behavioural addictions, including problem gambling.
• Family and Social Support: Speaking to a trusted family member, religious counsellor, or community leader is often the first and most accessible step toward addressing a gambling problem in the Bangladeshi context.

Our responsible gaming support team is available around the clock, every day of the year. Whether you want to activate a self-exclusion, set a deposit limit, report a concern about another player, or simply talk through your situation, we are here to listen and to act swiftly on your behalf.

When contacting us about a responsible gaming matter, please include your registered username or the email address associated with your account so that we can locate your account quickly and take the necessary action without delay. All responsible gaming communications are handled in strict confidence by a dedicated team and are never shared with third parties.

2bdt is committed to continuous improvement of our responsible gaming programme. We regularly review our policies, tools, and staff training in line with international best practices to ensure that every player on our platform has access to the support they need. Your welfare is not an afterthought — it is central to everything we do at 2bdt.